We want every Junkee Girl out there to have an incredible experience with our products! Your satisfaction is a top priority for us, and we will gladly replace any product that you order from TattooJunkee.com and receive in damaged condition. Unfortunately, due to the low-cost nature of our products, we are unable to offer returns or exchanges for any other reason.
To be eligible for a return, you must provide a proof of purchase, as well as the unused damaged product in the original packaging. You may choose whether you would like a refund or a replacement product.
To arrange your refund or replacement product, please contact our Tattoo Junkee Customer Loyalty Team for instructions on how to return your damaged product.
Our team can be reached via:
When contacting our team, please include all relevant information about the damaged product, as this will be used in processing your claim. You will be compensated for shipping costs required to return the product once your claim is verified.
Once Tattoo Junkee receives your returned product and verifies damages, depending on your selection, we will:
Replace and ship a new product to you at no additional cost
Refund 100% of the purchase price, including shipping and handling
If you have any questions or require additional assistance, please contact the Tattoo Junkee Customer Loyalty Team at 1.888.345.0761, Monday – Friday from 7:30 a.m. to 5 p.m. PST or JunkeeGirl@tattoojunkee.com.
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